Shipping & Service Policy

Effective Date: 01-Jan-2025

At Magictouch.pk, we are committed to delivering your order in a timely, reliable, and transparent manner. This Shipping and Service Policy outlines our handling, delivery times, shipping rates, and fulfillment procedures.

  1. Order Processing Time
  • All orders are processed within 3 business days] after receiving your order confirmation email.
  • During high-volume periods or sales, processing may take slightly longer. We appreciate your patience.
  1. Shipping Rates & Delivery Estimates
  • Shipping rates are based on the selected courier service or promotional offers.
  • We may offer Free Delivery as part of ongoing promotions. Please check the product page, Cart, or Checkout page to see if Free Delivery applies to your order.
  • Shipping charges or Free Delivery eligibility will be calculated and displayed at checkout based on your location and selected shipping method.
  1. Shipment Confirmation & Tracking
  • You will receive a confirmation email with tracking information once your order has shipped.
  • Tracking links may take up to 24 hours to activate after shipment.
  1. Shipping Restrictions
  • We currently ship to all over Pakistan
  1. Delivery Issues & Lost Packages

If your package is delayed, lost, or damaged:

  • Please contact us within expected delivery date.
  • We will work with the courier to resolve the issue.
  • We are not responsible for delays due to weather, customs, or carrier issues, but we will assist as best we can.
  1. Local Pickup / Digital Goods (if applicable)
  • Local Pickup: Available at Courier Service local offices near you. Please mentioned with order to arrange a pickup.
  • Digital Products: Delivered via email or downloadable link immediately after purchase
  1. Customer Service

If you have any questions about your order, shipping times, or delivery, please contact us:

📧 info@magictouch.pk

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